Maruti Suzuki India today announced that its service network has crossed 4,000 touch-points across the country covering 1989 towns and cities.
This is the widest service network offered by any automobile brand in the country.
With customer focus in mind, Maruti Suzuki has added 208 new service workshops in 2020-21, despite tough conditions due to the COVID-19 pandemic.
Mr. Partho Banerjee, Executive Director (Service), Maruti Suzuki India said, “The creation of over 4000 service touch-points is a testimony to our commitment for Customer Convenience and ‘Customer First approach.
We have also brought several innovations such as the Quick Response Team, Service on Wheels, among others, to cater to the different needs of the customers.
These efforts have helped us especially in the extraordinary times of the pandemic to service the customer vehicles.”
The array of innovative facilities offered by Maruthi Suzuki Service include, service on wheels, Transparency via digital communication, Quick Response Team (QRT).